Toll free: 1-877-544-8383

FAQ

How long does it take for you to complete my order?

This varies depending on the type of project. We go to great lengths to meet your most stringent demands; some jobs may take days and others can be produced in minutes, depending on the complexity or simplicity of the job. Let us know when you need your project completed and we'll let you know if it can be done. Most jobs require the following time allowances:

  • Art and design: 1-3 days
  • Manufacture: 2-3 days
  • Installation: 1-2 days

What is a proof?

A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof that will be sent to you online, or we will print your proof on paper. You can view printed proofs at our offices, or we can deliver them to you in person. We do not start producing your project until you have signed off on a proof.

How do I go about getting an estimate from you?

Since you’re already on our website, you can fill out our online request form. Otherwise, the best way to ensure that we get all the information necessary to provide an accurate quote is to give us a call and talk with one of our customer service representatives.

What material do you use?

We source a wide array of products, each having its own unique purpose and application. Our projects range from perforated window decals, double-sided banners and graphic film to wrap brick stucco and concrete. Typically, we use High Performance 2mil Automotive Grade Graphic Film from Arlon and 3M. Digitally-printed films also get a second application layer of protective over laminate.

How much does it cost to wrap a vehicle?

Our pricing is based on square footage. The larger the design, the more material will be required and the more the project will cost. A quick estimate to help you determine approximate project cost can be calculated from the following ranges:

  • Manufacture: $7.25 per sq. ft. (up to full color)
  • Installation: $4.50 to $6.50 per sq. ft. (factors such as location and complexity of installation will determine exact cost)

For exact quotations, please contact us.

Will the see-thru window film obscure my vision?

We can apply graphics to automotive and building glass in several formats, in opaque or perforated. The perforated film is essentially opaque, and it is punched full of small holes. What you see on the exterior is the full coverage graphics of the glass while on the interior it’s like looking through a coarse screen, as you are looking through the holes. Because 50% of the material is missing (voids created by the small holes remove adhesive), perforated film is prone to a shorter life span and should be budgeted for replacement every few years.

I want to send you images for my design. What format should they be in?

Check out our complete file guidelines for more information about formatting.

What if I want to ask you my own question?

If you have a question for us that is not listed in this FAQ, feel free to ask us directly using the form below. We will get back to you as soon as possible with an answer. To leave us a review or connect with us, visit our Facebook page.

Edmonton Location

17712 107 Ave
Edmonton, AB T5S 1G8

Phone: 780‑413‑2343
Toll Free: 1-877-544-8383
Fax: 780‑452‑5185

Email: edmonton@imageworksmedia.com

Business Hours
Monday – Friday 8:30 AM – 5:30 PM MST
Closed Saturdays, Sundays and statutory holidays.

GTA Location

#12-250 Cochrane Drive
Markham, ON L3R 8E5


Phone: 905-944-8383
Toll Free: 1-877-544-8383
Fax: 905-944-8680

Email: toronto@imageworksmedia.com

Business Hours
Monday – Friday 8:30 AM – 5:00 PM EST
Closed Saturdays, Sundays and statutory holidays.

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